The Avaya story
Avaya is known as a leader in helping organizations around the world succeed by integrating communications with business strategy and operations. In fact, Avaya came about as an independent company so it could bring even more focus to innovating in business communications.
In 2000, the company that would become Avaya was part of Lucent Technologies. Before that it had been part of AT&T. No matter its corporate parent, the employees were dedicated to understanding how communications could be a management tool, getting better and changing as business changed.
In 2000, Lucent’s management decided to spin off this business, which was then known as its enterprise communications group. The objective was to give the people who knew the business best the flexibility and focus to accelerate innovation and improve operations.
First a Name
A new company needs a new name and we were no exception. Management chose the name Avaya to set the company apart and capture what it was doing – focusing on communications solutions for business customers. At the time we announced the name we said: “Avaya sounds open and fluid—reflecting a company that’s open-minded and that provides seamless, effortless interconnections among people and businesses."
Then a Plan
Avaya's vision is based on open standards, communications-enabled business systems and effective, contextual, real-time communications.
Using Session Initiation Protocol (SIP) organisations, large to small, can make smooth transitions to new capabilities at their own pace while protecting existing communications investments.
Avaya's communications-enabled business systems streamline business processes by injecting real-time communications where they can provide value.
Users are able to be more effective by having access to information based on the context of the task at hand.
- Avaya employs approximately 20,000 people worldwide, including 3,400 research and development professionals.
- Avaya has approximately 5,100 patents or patents pending and about 10,000 channel partners worldwide.
- Avaya products and solutions are sold in 120 countries.